Let’s face it… no one really wants to spend money on repairing their car. After all, it goes into the garage and when it comes back, apart from it being cleaner, it doesn’t usually look or feel any different.
This is one of the hardest part of a car repair garage’s job – trying to make people happy in a situation that doesn’t lend itself to that!
Older cars like the original Mini, Cortina and Cavalier, names forgotten in the sands of time now, used basic technology. Meaning that when they needed a service or repair, boy did you know about it! They had brakes that would barely stop you in time and when my old Mini saw a puddle, it had a coughing fit and left me stranded until I treated it to a new set of spark plugs!
The job of the garage was a bit easier then; car goes in running like a bag spanners – comes out purring like a kitten = happy customers.
Nowadays, with modern technology, cars are able to adapt and drive well even when they are in need of some TLC. A car goes into the garage running well but unsafe – car comes out still running well but now safe, and it’s extremely hard for the customer to tell the difference.
To compound this, because of the advances in technology the repairs bills are bigger now than they were 20 years ago.
It’s worth noting the small, but vital part of the process; the safety aspect. The car may not feel any different but it must be safe.
We expect our cars to transport us safely everyday and it’s easy to forget things can unexpectedly go wrong without warning. In order to maintain that safety I cannot stress enough the importance of regular repairs and a service. Yes, we’d all rather spend the money elsewhere on something much more fun, but it’s definitely not worth the risk.