We have been doing car services, MOT’s and vehicle repairs for 18 years and we have consistently challenged the status quo in the motor trade. We believe that a visit to the garage should be a worry & hassle free experience.
We have geared our business around you the customer by taking away as much of the stress as possible. We are always honest and upfront with our advice and understand how precious your trust is. Most importantly we listen to you; after all it is your car and we are here to provide exactly what you want. We survive by our reputation, which every single team member has immense pride in.
But how does Motor Marque compare with other garages?
There are many places to take your car and then there is Motor Marque. In an unregulated industry it is difficult to understand exactly what you’re getting for your money when you visit a garage. We want to ensure that you can make an informed choice.
How do we compare?
There are many places to take your car and then there is Motor Marque.
See what features we offer compared with other types of garage.
View comparison table|
Small Independent Garage |
Fast-fit Auto Centres |
Motor Marque |
Main Dealers |
|
|
Price |
 |
|
|
|
|
Trusted and proven reputation |
Varies widely |
Often poor |
Exemplary |
Varies widely |
|
Trained & qualified technicians |
Rarely, usually time served unofficial training |
Usually trained for basic jobs only |
Always, with regular reviews and on-going training |
Always, with on-going training |
|
Able to work on all Makes and Models of vehicle. Useful if the family drive different cars |
Sometimes |
|
|
 |
|
12 month no quibble guarantee on workmanship and parts |
|
Unlikely |
 |
|
|
VAT registered (a must for servicing newer cars and helps to prove legitimacy) |
Sometimes |
|
|
|
|
MOT Government approved test centre |
Many subcontract MOTs out |
|
|
Sometimes |
|
Members of trade bodies |
Rarely |
Sometimes |
|
|
|
Members of a Trading Standards Partnership |
Rarely |
Sometimes |
|
Sometimes |
|
Vehicle valet provided free of charge |
Rarely |
Never |
|
|
|
Clean waiting area with modern facilities |
|
|
|
|
|
Dedicated team of Customer Service Advisors |
|
|
|
|
|
Female friendly technically trained Service Advisors |
|
|
|
|
|
One-to-one customer service by name, building a trusting relationship with the business |
|
|
|
|
|
Courtesy cars available with short notice |
|
Never | |
|
|
Shuttle Service to and from garage |
|
|
|
|
Courtesy Cars Available
We have a readily available fleet of Ford Fiesta courtesy cars. Motor Marque can provide a courtesy car as quickly as within 3 days of booking!
Free mini valet on every visit
We are proud to return your car gleaming inside and out. We have provided this service for many years and it’s always a popular part of what we do!
Dedicated children’s play area
We understand the need to keep the kids occupied while you sort the car out, so we provide a clean and safe play area in our reception.
Free wifi and refreshments
Our waiting area is fully equipped with wifi access and hot and cold drinks. You can relax in a comfortable environment whilst you wait.
A warm welcome guaranteed!
We appreciate our customers like no other. Motor Marque has been founded on reputation and we know as a motorist you have choice.
Still not convinced?
Take a look at independent reviews of Motor Marque at the Good Garage Scheme website.
Added value that comes as standard
We’re not only great when under the bonnet! Take a look at our range of added value services that makes Motor Marque the best customer service in Leeds.